Ms. Tho is very experienced in all types of loans especially the VA loan, of which she did a phenomenal job for me from start to finish. Ms. Tho very dedicated and knowledgeable, also eagerly to help every single time we have questions for her. Communication is definitely a most important part of all business specifically loan management. Ms. Tho always answer her phone, email, and text messages enthusiastically doesn’t matter what times. Such customer support is very hard to come by nowadays, but not for Ms. Tho. It was quite pleasant experience to do business with Loan Factory Company and Ms. Tho. Definitely recommended Ms. Tho and Loan Factory for friends and family members to do business with. Thank you !

​Outstanding Experience from Start to Finish! ​Working with Tho was incredible! She was professional, responsive, and handled our deal with complete expertise. Closing on a house can be stressful, but Tho made the entire process seamless. Highly recommend to anyone looking to buy!

It was a great experience working with Ms. Tho. She is very kind, detailed, and helpful. She answered all my questions. I highly recommend her for great and professional service!